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Nam Duong, MBA

Faculty / Instructor

Background and Industry Experience

About Me:

Nam is a seasoned Technical Account Manager with over nine years of experience in systems administration and information security. His expertise lies in bridging the gap between clients and technical teams, serving as a trusted advisor. Nam has a proven track record in developing and strengthening client relationships, delivering exceptional customer service, and efficiently troubleshooting complex technical issues. His approach combines a deep understanding of technical aspects with strong business acumen, thanks to his MBA in IT Management and Bachelor of Science in Cybersecurity and Information Assurance. Publications, Awards, and Recognitions: -SynED.org Cyberhero -WGU Excellence Award

Industry Experience: Nam’s skills include Azure/AWS Cloud Computing, VDI environments, databases, various programming languages, SalesForce, ServiceNow, SIEMs like Splunk and ArcSight, penetration testing, VMware, Agile project management, and Windows Server Administration. He holds over 30 certifications in Cybersecurity, IT Management, and Project Management. Currently, he serves as a Technical Account Manager at VMware and as an Adjunct Faculty Instructor at the California Institute of Arts and Technology. Work Experience: -VMware, Palo Alto, CA (Technical Account Manager) -California Institute of Arts and Technology, San Diego, CA (Adjunct Faculty Instructor) -Blair Church & Flynn Consulting Engineers, Clovis, CA (IT Support Administrator) -LP Inc, San Jose, CA (Systems & Network Administrator)

View Other Instructors

Rema Sanjiv, M.S.

Daniel Davies

Autumn Te

Terrence “Terry” Bobryk-Ozaki

California Institution

401 Mile of Cars Way #100, National City, CA 91950

New Mexico Institution

1717 Louisiana Blvd., NE., Suite 208 Albuquerque, NM, 87110

California Institute of Applied Technology participates in the State Authorization Reciprocity Agreements.

Phone

(877) 559-3621

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New Mexico Institution

California Institute of Applied Technology has shared ownership and management of two distinct institutions. California Institute of Applied Technology located in California, and California Institute of Applied Technology located in New Mexico.

GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government website at https://www.benefits.va.gov/gibill. CIAT is approved to offer VA benefits. *Financial aid is available for those who qualify. *Students are encouraged to take certification exams while actively enrolled in their Certificate or Degree program. Unlimited certification exam attempts expire 180 days after graduation. Select exams are not eligible for unlimited retakes - see certification exam policy for details. Certifications or courses may change to address industry trends or improve quality