Nam is a seasoned Technical Account Manager with over nine years of experience in systems administration and information security. His expertise lies in bridging the gap between clients and technical teams, serving as a trusted advisor. Nam has a proven track record in developing and strengthening client relationships, delivering exceptional customer service, and efficiently troubleshooting complex technical issues. His approach combines a deep understanding of technical aspects with strong business acumen, thanks to his MBA in IT Management and Bachelor of Science in Cybersecurity and Information Assurance. Publications, Awards, and Recognitions: -SynED.org Cyberhero -WGU Excellence Award
Nam’s skills include Azure/AWS Cloud Computing, VDI environments, databases, various programming languages, SalesForce, ServiceNow, SIEMs like Splunk and ArcSight, penetration testing, VMware, Agile project management, and Windows Server Administration. He holds over 30 certifications in Cybersecurity, IT Management, and Project Management. Currently, he serves as a Technical Account Manager at VMware and as an Adjunct Faculty Instructor at the California Institute of Arts and Technology. Work Experience: -VMware, Palo Alto, CA (Technical Account Manager) -California Institute of Arts and Technology, San Diego, CA (Adjunct Faculty Instructor) -Blair Church & Flynn Consulting Engineers, Clovis, CA (IT Support Administrator) -LP Inc, San Jose, CA (Systems & Network Administrator)
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