Technical Support
Get Technical Help With CIAT Systems
The CIAT team is typically available for student support between the hours of 8am – 7pm Pacific Time Monday – Friday. Additionally, technical support tickets are monitored over after-hours to ensure CIAT technical tools remain reliable and support for students while you are focusing on your classes.
Quickest Way To Get Technical Help:
- Submit an IT helpdesk ticket by going to https://ciatedu.freshdesk.com/support/tickets/new
Types of Technical Help:
- Help logging in to CIAT Student Portal
- Help logging in or navigating Canvas
- Password resets
Note: If you need technical help with an assignment, help understanding your coursework, or need one-on-one tutoring, please contact your instructor or our Student Services Team for support.