ITIL 4 Foundation

The ITIL 4 Foundation certification is designed for anyone looking to understand the key concepts of IT and digital service delivery, and who are looking to help their organization embrace new service management paradigms.

Success on the ITIL® 4 Foundation - IT Service Management certification exam requires advanced knowledge of IT service management principles and guidelines. Enrolling in CIAT’s Associate of Applied Science in Business Administration degree program can help you develop the specialized knowledge and skills you need to ace your ITIL® 4 Foundation - IT Service Management certification exam. Apply today and take your first step to getting ITIL® 4 Foundation certified!

The CPMA® exam covers a wide range of topics related to medical coding and documentation guidelines and compliance including:

• ITIL service management concepts
• ITIL guiding principles
• Organizational service management adoption and adaptation
• ITIL dimensions of service managment
• ITIL service value system components
• ITIL service value chain activites and value stream relationships
• ITIL practices
• Information security management
• relationship management
• supplier management
• IT asset management
• Monitoring and event management
• Release management
• Service configuation management
• Deployment management
• Continual improvement
• Change enablement
• Incident management
• Problem managment
• Service request management
• Service desk management
• Service level management

Before taking the ITIL® 4 Foundation - IT Service Management Certification exam, you should feel confident in your knowledge of ITIL’s end-to-end operating model for IT service management.

The ITIL® 4 Foundation - IT Service Management certification exam tests your knowledge of ITIL practices for IT Service Management as well as the framework and guidelines involved in effective service management.

For individuals in the IT field, passing the ITIL® 4 Foundation - IT Service Management certification exam can increase their marketability and earning potential in the job market. With this certification, IT professionals can show employers that they have what it takes to positively impact IT service management culture in an enterprise environment.

The technical skills validated through the ITIL® 4 Foundation - IT Service Management Certification exam will help prepare you for promising opportunities in the technology field such as:

• Help Desk Analyst
• IT Analyst
• IT Manager
• IT Project Manager
• Network Administrator
• Network Analyst
• Network Manager
• Network Specialist
• Service Delivery Manager

Earning your ITIL® 4 Foundation certification can propel your IT career forward–the ITIL® 4 Foundation - IT Service Management Certification is a highly valued certification and desirable for any organization looking to effectively manage and improve their service management culture.

But passing the ITIL® 4 Foundation exam is only one step of the equation. The other step? Knowing how to leverage your skills and certifications to strategically position yourself in the IT job market.

CIAT's Career Services team provides personalized career services support to help you translate your specialized training and industry certifications into viable career opportunities. Our full suite of career services support includes resume building, LinkedIn profile optimization, mock interview support, career coaching, and job search support, and specialty workshops, to help ensure you can use what you’ve learned to compete for top positions in today’s job market.

Typically, students should prepare to allocate at least 10 weeks of studying to adequately prepare for the ITIL® 4 Foundation - IT Service Management Certification exam.

At CIAT, ourAssociate of Applied Science in Business Administration program is an excellent pathway to the ITIL® 4 Foundation - IT Service Management Certification and other healthcare industry certifications.

With our one-of-a-kind Unlimited Certification Exam Policy, your ITIL® 4 Foundation - IT Service Management Certification exam voucher, retake costs, and exam prep software are included in the cost of your tuition for all Certificate and Degree programs. CIAT provides unlimited attempts at passing the ITIL® 4 Foundation - IT Service Management Certification exam so you can take your exam without the added stress and worries about potential outcomes.

In response to the COVID-19 pandemic, CIAT has enabled students to take the ITIL® 4 Foundation - IT Service Management Certification exam remotely from the comfort of their own home through an online proctoring process.

The best way to get ITIL® 4 Foundation certified is to build your knowledge, skills, and confidence around ITIL service management model and practices. Enrolling in CIAT’s Associate of Applied Science in Business Administration program can give you the resources and tools you need to translate your knowledge into a passing exam score, and that passing exam score into a prosperous IT service management career.

Join over 2,000 students who have enrolled in CIAT accredited Certificate and Degree programs and are on their path to launching or advancing their careers. Our extensive, custom designed curriculum provides training for up to 14 industry certifications, including MOS.

• No exam fees

• Unlimited exam attempts*

• Hands-on training through on-campus and virtual online classes

• Online test preparation workshops

• Test preparation software

• One-on-one support from certified instructors

• Accredited Certificate and Degree programs to beef up your resume

• Personalized career services support including resume building and job placement support

* Students are encouraged to take certification exams while actively enrolled in the degree program. Unlimited certification exam attempts expire 90 days after graduation. The following are single attempt exams and are not eligible for a retake voucher: CEH, CASP, CISSP, DevNet & CCNP. See certification exam policy for more details.

To pass the ITIL® 4 Foundation - IT Service Management Certification exam, you must answer 26 questions correctly (65%). The exam is 60 minutes and consists of 40 multiple-choice questions.