CIAT Resource Library

How to Become a Network Technician

Whether aspiring to become a computer network support specialist or planning to advance to a network analyst position, starting as an entry-level network technician could be your gateway into this dynamic field.

What Is a Network Technician?

A network technician is a technical professional who assists in building, maintaining, and troubleshooting computer networks and network systems under the guidance of more experienced team members. As a network specialist, you’ll serve as the first line of defense in keeping an organization’s network infrastructure running smoothly, often working alongside network engineers and administrators to maintain optimal network performance.

Network Technician Job Description and Responsibilities

As part of your network technician role, you can expect to:

  • Diagnose and resolve network issues and connectivity issues
  • Troubleshoot computer hardware and network hardware problems
  • Assist with network configuration and setting up network devices
  • Implement network security measures through various protocols
  • Monitor network operations and maintain network system stability
  • Handle network troubleshooting for both local area network (LAN) and vast area network (WAN) setups
  • Provide technical support as a technical support specialist to end-users
  • Work with various network equipment from vendors like Juniper Networks
  • Participate in routine network engineering tasks and updates

Career Path: From Network Technician to Network Engineer

Educational Foundation

The journey typically begins with formal education:

Essential Certifications

Key certifications that potential employers look for include:

Required Skills

Technical Skills

  • Understanding of network protocols and network devices
  • Proficiency in network configuration and computer network support
  • Knowledge of network infrastructure and network hardware
  • Expertise in network operations and network engineering principles
  • Understanding of network security and network performance optimization

Professional Skills

  • Strong communication skills
  • Problem-solving abilities
  • Customer service orientation
  • Attention to detail

3 Steps To Follow To Start Your Career As A Network Technician

Network technicians are modern-day superheroes. They make sure that we always have a stable internet connection available. If you love computers, electronics, and technical work, then this is an excellent career to choose.

The world today is completely dependent on technology and the internet. So much of our daily life takes place online, so having a stable network is a necessity. Because of this, network technicians have become increasingly in-demand. This is a career that offers good growth potential and rewards for the right person.

If you need guidance on how to become a network technician, then follow these three steps. 

1. Build Your Technical Skills

A network technician is responsible for a variety of technical jobs. This is a career path that relies on technical skills, so this should be the first place to focus on. Start by understanding the different roles and responsibilities of a network technician and develop your skillset to match this. (Scroll further down to find Network Technician skillset requirements.)

Network technicians work with computer hardware and software. They troubleshoot potential issues and repair damaged systems. Being able to provide in-depth technical support is a must.

Many new candidates will go through an on-the-job training process to make sure that their skills are up to scratch. Internships are also available in this industry. This can be a great way for inexperienced network technicians to build up their technical skills and knowledge.

Besides being certified, network technicians have to maintain a high level of technical skills. The skills required can also be quite diverse, and this role requires problem-solving and repairs for many different issues.

So, the first thing to do is build up your technical skills.

2. Get Certified

If you want to get a job as a network technician, then you will need the relevant certifications. This is a job that involves highly specialized skills and technical knowledge. So, employers look for candidates that are properly certified and equipped. Network technicians use industry-specific certifications to prepare them for the job market.

The CompTIA A+, CompTIA Network+ and Cisco CCNA are typical certifications you’ll see on employer job positions. 

Aspiring network technicians should also do a specialized network technician certificate for the best results. A program like this will cover all of the specialized skills and knowledge needed for the industry. The more certifications a candidate has, the wider the skills they develop. This will be helpful when finding a job, and it will offer more growth potential in your career.

3. Build Real-World Experience

The final step to becoming a network technician is to develop experience in the real world. It doesn’t matter how highly qualified you are, without the relevant experience, you will struggle to build a successful career.

This is a technical, hands-on role, so real-world experience is a must. Even a small amount of industry experience will give new candidates an edge.

Start by looking for internship opportunities. You can complete these after graduating, or you could do them during your studies on a part-time basis. Search for entry-level job opportunities and see if there are any relevant vacancies for your level of skill and experience.

Career Growth and Advancement

Starting as a network technician opens doors to various career paths:

  • Network Support Specialist
  • Network Administrator
  • Network Engineer
  • Network Analyst
  • Information Technology Director

Salary Expectations and Job Market

The network technician’s salary varies based on experience and location:

  • Entry-level positions: $40,000 – $60,000
  • Experienced technicians: $60,000 – $85,000
  • Senior roles and specialists: $85,000+

Tips for Success

Gain Practical Experience

  • Build a home lab to practice with network systems
  • Take on internships focused on network support
  • Participate in technical support projects

Professional Development

  • Join IT and network engineering associations
  • Attend networking technology conferences
  • Connect with other network specialists

Build Your Portfolio

  • Document your network troubleshooting projects
  • Showcase your technical skills
  • Maintain certifications current with industry standards

Top Industries for Network Technicians

Several sectors regularly hire network support specialists:

  1. Computer Systems Design Services
  2. Information Systems Companies
  3. Telecommunications Providers
  4. Healthcare Organizations
  5. Government Agencies
  6. Financial Services

The path to becoming a successful network technician requires dedication to mastering both technical skills and network technologies. While the role demands comprehensive knowledge of computer networks and information technology, the barrier to entry is manageable compared to other IT positions. With a commitment to continuous learning and professional development, you can build a rewarding career in network technology.

Remember that technology evolves rapidly, so staying current with network operations, security protocols, and emerging networking technologies is crucial. Keep enhancing your skills, pursuing advanced certifications, and exploring new areas of network engineering to ensure long-term success in this dynamic field.

Get in Touch for More Information on Getting Certified

A network technician is a highly rewarding job for the right tech-minded candidate. If you are interested in pursuing this career path, then get hold of us at CIAT. We offer all of the certifications and courses you need to get qualified and kickstart your career.

Building A Career As A Network Technician - Frequently Asked Questions

A network technician is responsible for maintaining computer and network systems through various roles. Technicians need to:

  • troubleshoot computer networks
  • implement new networks
  • repair computer and network systems.

They are responsible for troubleshooting any issues with software and hardware and fixing these.

Network technicians also provide technical support. They can usually do this remotely via various communication methods. The job also includes maintaining a good level of security of computer networks and making sure that networks are always up to date.

A network technician needs to be prepared for potentially difficult work schedules. For good customer support, companies need to offer network support 24/7. So, many network technicians work odd hours and may have to work nights and weekends.

Being a network technician can pay off for the right candidate. IT salaries will vary for this role depending on your location, level of experience, and certifications.

In the US, network technicians will typically earn a salary of $22.39 per hour. However, salaries can range from $7.25 to $47.80 per hour.

The U.S Bureau of Labor Statistics reported the median annual wage for Network and Computer Systems Administrators is $84,810.

A network technician is a great career for any tech-savvy individual who is interested in working in an IT environment. Network technicians can be employed by companies in all kinds of industries. Often, they are in finance, hospitals, or government.

As different companies and industries rely more and more on technology, the demand for network technicians is increasing steadily. IT occupations are expected to add about 531,200 new jobs, which is a faster rate of growth compared to most professions.

A well-qualified and experienced candidate shouldn’t have a difficult time finding employment. IT professionals also receive a much higher median annual wage compared to the average annual wage for all occupations. Thus, it is good, in-demand career.

Successful network technicians should have a wide variety of skills to be able to excel in their field. First and foremost, computer-specific technical skills are necessary. This is the basis for working in this field, and developing is the first step to getting a foot in this career.

Without the relevant IT skills, network technicians will not be able to perform troubleshooting, repairing, and maintaining IT networks. But network technician requirements don’t just end there, they also need the following skills.

Communication skills are also important. The job requires a great deal of live support, so technicians will need to be able to provide clear instructions. Network technicians spend most of their time dealing with people, understanding their technical problems, and communicating solutions.

Of course, anyone in this field requires strong problem-solving skills. One of the key functions of a network technician’s job is to analyze problems, find the issue, and solve them. This requires a combination of creative thinking, technical knowledge, and strong communication.

A good network technician should also be able to multitask. The role can involve many different tasks at any time, and having to deal with multiple problems at once.

The CompTIA A+, CompTIA Network+, and Cisco CCNA certifications are the best starting point for network technicians.

You can complete further courses and certifications for a wider understanding of IT systems and networks.

Some other relevant certifications include:

● CompTIA Net+
● Cisco CCNA

Experience is really important in this field. If you are just qualifying for the role and have not got any experience yet, then doing an internship is a good idea. This allows you to gather real-world practical experience and undergo hands-on training.

For properly qualified candidates, apply for entry-level jobs to start building your experience.

Be sure to highlight any relevant work experience and relevant certifications. If you have done any short courses or training programs, be sure to include these in your resume.

Also, include your skills and personal strengths and how these align with being a good network technician.

Careers related to a network technician include a help desk clerk, an network engineer, network administrator, LAN network support, and more.

If you pursue a career as a network technician but decide to change your path, there are various other roles available. Having strong IT knowledge can open up many other doors.

Some jobs similar to a network technician include IT managers, computer technicians, senior product managers, and system administrators.

Get certified and build your resume of hands-on experience! These are the two most important things to advance your career. Developing a wider range of skills and knowledge is important, and building up a strong level of experience is necessary for career growth.

After you’ve successfully transitioned into your first networking related role, your next most likely career evolution will align with Cisco CCNP Enterprise certifications, opening more salary potential and career growth

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