National City Campus
Student satisfaction drives our decision-making and helps us regularly adapt to the needs of our students. All students are surveyed at the completion of each five-week term and are asked to provide feedback on their overall course experience, instructor support, confidence in their skill building, and more. We are proud of our high student satisfaction rates, consistently reaching our goals of 90% or higher each term. We value transparency and have committed to posting a summary of the survey results each term for prospective students and active students to review.
The results below provide student satisfaction data and qualitative student feedback per term. Each summary table includes our satisfaction ratings calculation, raw satisfaction scores, number of students surveyed, number of student responses, student kudos, and student requests for each term in 2022.
April 2023
| Overall Survey Rating | Overall Survey Score | # of Students Surveyed | # of Responses |
|---|---|---|---|
| 95.0% | 4.75/5 | 933 | 511 |
- “Professor Hamachi is an awesome person and fantastic teacher! He really has helped me, not only in this class but in another one as well, to learn how to become a better network administrator, engineer, and programmer!”
- “I liked the hands-on lab, as it allows for simulation of the materials covered in this class. Getting the experience was fun.”
- “The course was good and very informative. This course sets a good foundation for you to get started in the IT field.”
- “This class was amazing and I have learned so much in these 5 weeks. Thank you :)”
- “Another course well done. Another chapter of learning and I could not be more grateful.”
- “If I had anything to improve it would be faster grading for assignments.”
- “Some labs need updating to allow for a better time management.”
- “This class was very good. But the curriculum was heavy, about 16 very long chapters.”
- “I wish that students had 1 week off in between tests to be able to have time to take the practice tests and real tests for certification.”
- “The course is very autonomous and there can be some improvements in the grammar of the labs. I would have liked to do more in-depth labs vice training.”
March 2023
| Overall Survey Rating | Overall Survey Score | # of Students Surveyed | # of Responses |
|---|---|---|---|
| 93.4% | 4.67/5 | 906 | 484 |
- “I would like to thank my professors and classmates and the whole CIAT community staff for your help. thanks again I’m speechless.”
- “Mr. Randy gave a great set of instructions and made it easy to understand AWS!”
- “Great class! All important bits of information and the instructor was patient with all of us. I hope to see him again in a future class.”
- “It was fun doing the live videos on teams. I am really surprised at how much I learned attending them twice a week. Excited for the next course.”
- “Could not be more satisfied with the course, the video lectures and the instructor’s help.”
- “The book was hard to get had to use a previous version so was not up to speed as I think others were.”
- “the instructor could have been faster at replying to messages.”
- “I would like to make a note that myself and at least 4 other students think that it would make these courses better if they were 6 weeks.”
- “I would like a better way to get in touch with the other students in the class so that we can create study groups.”
- “Trying to read multiple chapters is extremely hard when you work a full time job, take care of a kid and everything else in between.”
February 2023
| Overall Survey Rating | Overall Survey Score | # of Students Surveyed | # of Responses |
|---|---|---|---|
| 92.6% | 4.63/5 | 906 | 457 |
- “This was a very challenging class but the Professor made things so engaging for us to be successful. Truly enjoy the experiencing and knowledge the Professor brought to the course. “
- “I really enjoyed these last five weeks. I’m learning more about computer science. thank you for this opportunity.”
- “Excellent instructors for the course. Very knowledgeable and genuinely care about the students success. Raises are in order!”
- “I was able to face my fear in tearing down and building back-up a computer. Thank you. Thanks to Sean Kennedy for being patient in teaching us and answering our questions.”
- “The entire platform has given me the confidence to move forward, not second guessing myself. This has been a great course!”
- “Great class, and teacher! Only critique would be to re-evaluate how Quiz reviews are done. Often time the 150 words per question can become super redundant and unnecessary. I think an explanation in your own words will suffice plus APA reference. Less words should be required.”
- “Week five is the shortest week of the term. I don’t see the reason to overload this particular week with many assignments as the previous 4 weeks. You have to keep in mind that most of your students have other responsibilities and family. Your assignments should fit match your students body demographic. Thank you “
- “The lab instructions were somewhat vague when using the AWS modules. I had to reach out to the professor who cleared it up for me rather quickly, but the instructions can be rewritten in certain parts to avoid confusion to students.”
January 2023
| Overall Survey Rating | Overall Survey Score | # of Students Surveyed | # of Responses |
|---|---|---|---|
| 93.8% | 4.69/5 | 878 | 592 |
- “The teacher set us up for success, she was awesome and helpful!”
- “The Class was tough but I made it through. Robert was awesome. Very knowledgeable and I don’t think I would have made it through without his guidance.”
- “MR. SHAWN WAGNER WAS AN AMAZING TEACHER, HE DESERVES A RAISE!!! I learned more from him than I ever could’ve in college, and it’s only been 4 and a half weeks.
- “Mr. Smith is such an amazing instructor. He is very helpful to any students that needed extra help. For someone new to the IT field, he explained every chapter of the course in a manner that I can relate to and fully understand the contents. I learned a lot this past 5 weeks and I thank him for that.”
- “Love the hands-on, with online class in the tech world hand-on activities is a must for our success in retaining the knowledge, thank you. “
- “My instructor was very accommodating to my very hectic schedule and was flexible when asked on the matter. I greatly appreciate this as a working adult.”
- “I’m going to honest in the last five weeks I have no idea what IT Fundamentals are. Everything that I have read I have no clue what it’s about and that’s the honest Truth. Everything went to fast for me. So, I can’t understand any of the terms. I would need more time to really read and understand what the different terms mean. That’s why I never ask questions because I even know what ask in the first place.”
- “Please remember that not every student has IT background, therefore should not be expected to understand and know all of this new language right away. The course felt very rushed and very fast paced. This is in no way a reflection on the instructor as he did a great job trying to ensure that we all understood the best way he knew how.”
- “Everything was excellent but the practice quiz review. Discussing 5 questions at a min of 150 words is tedious especially since some of them are very simple answers. Maybe drop it to 3.”
November 2022
| Overall Survey Rating | Overall Survey Score | # of Students Surveyed | # of Responses |
|---|---|---|---|
| 94.2% | 4.71/5 | 878 | 535 |
- “Hands down best class so far! Mr. Robert McAdams is a great teacher that not only taught the curriculum, but really gave us a vision on what programming is like as a professional, and real-world problem solving! I learned so much! Very grateful.”
- “CIAT is the BEST!!!”
- “maybe make some problems that the student has to work through by himself as a lab so he can get hands on experience and maybe try to apply the knowledge he has learned.”
- “I would say work on orientation, go more in-depth on what’s important. Such as what you will be actively using and routing daily. Explain that your instructor may not be your professor, explain that you can save certain documents for the 5 weeks such as labs directly to your computer and fill in and take notes as necessary.”
October 2022
| Overall Survey Rating | Overall Survey Score | # of Students Surveyed | # of Responses |
|---|---|---|---|
| 91.0% | 4.55/5 | 800 | 488 |
- “Professor Liane Monaco is a great instructor. The professor provided examples that help me understand the concepts being taught.”
- “Really enjoyed Robert McAdam’s sessions. His teaching skills and enthusiasm was one of a kind. He showed a nice balance of concern and compassion. Great teacher.”
- “I loved Robert and felt he was engaging and passionate about the topic. He did an excellent job and helping me learn useful Python skills.”
- “Very understanding instructors and able to assist anytime you need them. Thank you!”
- “It was great that the instructor had office hours available throughout the week in case anyone needed extra assistance”
- “These courses are pretty fast, I know that there is a lot that the instructors have to squeeze in, in a very short period of time but it does make learning difficult at times, especially with certain topics.”
- “I wish there were more opportunities presented for extra credit.”
- “Study Guide review sheets would be helpful for preparing for final and provide a guide to keep for future study in preparation for certification”
- “This class in my opinion was extremly tough due to the amount of information that was pumped into us in thei short amount of time I believe this class should be a Part 1, and Part 2 and spread the information out smoothly this gives the student enough time to absorb and apply what has been given to us.”
September 2022
| Overall Survey Rating | Overall Survey Score | # of Students Surveyed | # of Responses |
|---|---|---|---|
| 94.0% | 4.70/5 | 773 | 442 |
- “Saddam is my third instructor with CIAT and by far my favorite. I would not have made it this far without his fun attitude and style of delivery.”
August 2022
| Overall Survey Rating | Overall Survey Score | # of Students Surveyed | # of Responses |
|---|---|---|---|
| 94.2% | 4.71/5 | 711 | 448 |
- “Mr. Aaron is the best instructor I ever had! I really appreciate the time he takes to help his class succeed and understand the work. It was nice a experience learning from him. Thank you.”
- “Being my first IT class, CIAT is everything I expected, plus more. The syllabus was extremely easy to understand and follow. The Canvas platform took a little bit to get used to but after a few days it was easy to navigate. The instructor was fun, friendly and a overall a great guy. He knows his stuff for sure.”
- “Quentin is a great teacher. C++ is very difficult to learn. I was freaking out in the beginning of class and he calmed me down and got me on the right track. He makes class fun and entertaining, while keeping it challenging and informative.”
- “So far a superb experience with CIAT. Special thanks to Shawn and Jordan.”
- “This course is great for IT beginners. Breaks things down to a level that can be understood and leaves the detailed stuff for the field a student decides to pursue.”
- “I’m not a fan of the Asynchronous Delivery – no live class sessions – I would much prefer a live session as I feel I learn more with the live classes.”
- “I think that this course need to be longer than five weeks due to the content of vital information so that the student can be successful.”
- “The course felt a little fast.”
- “This course was very challenging especially the management of labs as it was very confusing to keep track of the lab work.”
June 2022
| Overall Survey Rating | Overall Survey Score | # of Students Surveyed | # of Responses |
|---|---|---|---|
| 94.8% | 4.74/5 | 717 | 473 |
- “Coding is my weakest area but I took a lot a way during this past 5 weeks. Looking forwarded to part B.”
- “Steed is an excellent instructor, and I would take his class again. Thanks CIAT for hiring good instructors.”
- “I found Instructor Remi Sanjiv, to be very knowledgeable, helpful, kind, patient, and understanding. She is the only reason I made it to the end of this course.”
- “I would like to thank my Professors, Advisors, and team class CIS-100, I learned a lot in this course, and I’m looking forward to the next course.”
- “Would gladly like to have had more hands on with the VM network or Wireshark and other applications.”
- “The labs were very challenging in this course. It would have been helpful to have an announcement prior to the beginning of the course or week three that we would be downloading large files and if you have a slow internet connection it would take 5 to 6 hours to download Windows 11.”
- “Workload was overwhelming, not enough time to study for the cert test. Suggest, 6-week course, last week for studying and taking the cert test.”
May 2022
| Overall Survey Rating | Overall Survey Score | # of Students Surveyed | # of Responses |
|---|---|---|---|
| 94.4% | 4.72/5 | 682 | 392 |
- “Mr. Rey has always been one of my favorite professors here at CIAT, when it comes to having to solve a problem, he always has the solution.”
- “I am so thankful I got Mr. Amaro as my first instructor on my IT journey. He is truly passionate about his profession, always prepared with great knowledge about the material and how to communicate it in a way that made sense for someone like me with no previous IT knowledge. He was always approachable and made sure to check in with how things were going with his students. His confidence is inspiring and I hope to have him as an instructor in a future class!”
- “Class was great! Thank you for your knowledge and support during this course. I’d recommend it to a friend :-)”
- “I couldn’t be more grateful on how a school goes out of there way to make to sure that the student is doing well and not only doing well but also helps.”
- “This had to have been one of my favorite classes very hands on and I learned so much from it.”
- “I think there should be an option for longer courses, especially for people like me who need more time not just for completing assignments but to soak in the information. 5 weeks is just not enough…”
- “I wish there was live discussions but knowing that the professor was still willing to help made up for it.”
- “This work on your own pace is challenging but a good way to learn if you are disciplined in your work habit.”
- “I would have liked to have had some kind of study questions for the final. With so much material, I feel like having a test bank would be good.”