Troubleshooting and Maintaining Cisco IP Networks

Associate of Applied Science in Computer Information Systems – Networking Concentration

Course ID
Course Credits

About Troubleshooting & Maintaining Cisco IP Networks

This course is designed to prepare CCNP routing and switching candidates for the exam topics covered by the TSHOOT exam (300-135). This course builds knowledge using a sequence of structured modules that provide an interactive, hands-on learning approach, enabling students to master the essential technology topics in a self-paced format. A core element of this training is the ability to learn new concepts and reinforce understanding through a wide range of integrated lab scenarios. These labs use Cisco IOS software with Layer 2 and Layer 3 features, and a CLI supported on IOS releases.

Instructional content is broken into manageable segments with built-in assessments that provide students with feedback on their level of understanding and automated guidance to sections of the training where further review may be needed. Discovery labs complement the instructional content and are used to introduce new concepts, while graded challenge questions allow students to test their understanding of concepts and, when needed, provide access to hints and varied degrees of guidance.

Topics Covered In Course

  • Using Cisco IOS troubleshooting tools
  • Applying troubleshooting methodologies
  • Adjusting switch administration
  • Maintaining Layer 2 protocols
  • Repairing VLANs
  • Carrying out trunking
  • Servicing EtherChannels
  • Understanding spanning trees
  • Aiding other LAN switching technologies
  • Fixing chassis virtualization and aggregation
  • Cleaning IPv4 and IPv6 addressing and subnetting
  • Addressing static and default routing issues
  • Evaluate administrative distance
  • Fostering passive interfaces
  • Troubleshooting VRF lite
  • Maintaining filtering with any protocol
  • Solving issues between any routing protocols or routing sources
  • Performing maintenance on manual and auto-summarization with any routing protocol
  • Adjusting policy-based and suboptimal routing
  • Improving loop prevention mechanisms
  • Troubleshooting RIPv2
  • Fixing EIGPR operations
  • Overhauling network, area, and router types
  • Patching OSPF
  • Restoring BGP


Completion of Implementing Cisco IP Routing (272) and Implementing Cisco IP Switching Networks (273) is required. Students who have successfully completed the current Cisco Certified Network Associate – Security certification process within the last 12 months may proceed directly with this course.

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